Refund policy

Last updated: July 20, 2026

Quality issues

If you believe an item has a quality issue, stop using it if continued use may be unsafe and contact support@toolbestdiscount.com. Include your order number, product name, model or SKU when available, a description of the issue, and the supporting evidence requested by product support.

Contact product support before sending an item. Eligibility and the available resolution are determined after review. Do not send a damaged, leaking, swollen, recalled, or otherwise potentially hazardous battery or product unless product support provides shipping instructions.

Non-quality returns

If a non-quality return is accepted, the customer is responsible for return shipping. This statement does not mean that every non-quality return is accepted. Contact product support before sending an item.

Refunds

If a return or refund is approved, ToolBestDiscount will communicate the applicable next steps. This policy does not limit rights that cannot be limited under applicable law.

Contact: support@toolbestdiscount.com